Reading Time: 2 minutes

Following a recent VMware Horizon 7 upgrade, we had a few issues whereby users were unable to download the VMware Horizon Client via the Web Portal. Specifically, clicking the Install VMware Horizon Client link simply resulted in a 404 error. So, where had the installation media gone?

On closer inspection, it appears VMware Horizon 7 handles this configuration slightly differently than in previous versions, but the issue can be easily remedied.

1. First of all, we’ll need to download all clients relevant to your environment (Windows, Linux, Mac, iOS, Android, etc.) via www.vmware.com/go/viewclients. These will need to be saved to C:\Program Files\VMware\VMware View\Server\broker\webapps\downloads on each of your Connection servers.

2. The URL utilised in the Web Portal is defined in the portal-links-html-access.properties configuration file (available at C:\ProgramData\VMware\VDM\portal\). Amend each of the links (or rather the filenames) accordingly to your required platforms:

32-bit Windows installer:
link.win32=https://Server-FQDN/downloads/VMware-Horizon-Client-x86-build#.exe

64-bit Windows installer:
link.win64=https://Server-FQDN/downloads/VMware-Horizon-Client-x86_64-build#.exe

Windows Phone installer:
link.winmobile=https://Server-FQDN/downloads/VMware-Horizon-Client-build#.appx

32-bit Linux installer:
link.linux32=https://Server-FQDN/downloads/VMware-Horizon-Client-build#.x86.bundle

64-bit Linux installer:
link.linux64=https://Server-FQDN/downloads/VMware-Horizon-Client-build#.x64.bundle

Mac OS X installer:
link.mac=https://Server-FQDN/downloads/VMware-Horizon-Client-build#.dmg

iOS installer:
link.ios=https://Server-FQDN/downloads/VMware-Horizon-Client-iPhoneOS-build#.ipa

Android installer:
link.android=https://Server-FQDN/downloads/VMware-Horizon-Client-AndroidOS-build#.apk

Chrome OS installer:
link.chromeos=https://Server-FQDN/downloads/VMware-Horizon-Client-ChromeOS-build#.apk

Following the amendments, your portal-links-html-access.properties file should resemble something like the below. Please note, I mention ‘https://ConnectionServerFQDN/ below. In my instance, and as this utilises multiple this is the load-balanced address. When complete, save and close.

# Configure whether download page is accessible
enable.download=true

# Configure whether web client page is accessible
enable.webclient=true

# Configure the download page's URL address
link.download=https://www.vmware.com/go/viewclients

# Configure the help page's URL address
link.help=https://www.vmware.com/support/viewclients/doc/viewclients_pubs.html

# Links of view clients installers on different platforms
link.win32=https://ConnectionServerFQDN/downloads/VMware-Horizon-Client-4.6.1-6748947.exe
link.win64=https://ConnectionServerFQDN/downloads/VMware-Horizon-Client-4.6.1-6748947.exe
link.linux32=https://ConnectionServerFQDN/downloads/VMware-Horizon-Client-4.6.0-6617224.x86.bundle
link.linux64=https://ConnectionServerFQDN/downloads/VMware-Horizon-Client-4.6.0-6617224.x64.bundle
link.mac=https://ConnectionServerFQDN/downloads/VMware-Horizon-Client-4.6.0-6607320.dmg

3. Lastly, restart the VMware Horizon View Web Component service.

4. Revisit the Web Portal and all should now be well.